Check assembly instructions first. On some of the smaller grill models, use a lid prop for slow roasting. On larger models, you should be able to close the lid.

If you have a battery-powered rotisserie, you may have a low battery. The spit rod collar may also have slipped out of the motor. Or, the food may have shifted on the spit rod making the food too heavy on one side. Check all of these things first.

The maximum capacity for a rotisserie is 10 to 15 lbs. Please refer to your rotisserie instructions for the weight limit.

From top to bottom, the Kettleman™ has been designed to give you a better cooking experience. And how you use charcoal is an important part. Thanks to the innovative design, the Kettleman™ requires less charcoal than a standard charcoal grill.

Direct Grilling

For standard direct cooking, distribute about 50 briquettes evenly. Don’t worry about the gaps. Just be sure to let the cooking grate pre-heat for 5 to 10 minutes to get that perfect sear on steaks, chops, burgers or anything else you want to sizzle. You can also cook directly by leaving the coals mounded in the middle and positioning your food above the coals. To make lighting the charcoal easy, use a chimney starter, or you can mound the briquettes into a pyramid-shaped pile. Lighter fluid, fire starters or crumpled paper will all help start the burn. When the coals are mostly covered in light grey ash it’s time to get cooking.

Indirect Grilling

The Char-Broil Kettleman™ offers you a variety of ways to control the heat for a low and slow burn. The Kettleman™’s fire grate is higher and 20% wider, you can cook a variety of food by surrounding it with a consistent low heat. For standard indirect cooking, pre-heat about 60 briquettes to cover half the fire grate. Then place your food on the other half of the grill. You can also arrange about 60 briquettes in a ring around the outside edge. Pre-heat the coal, and then place your food in the middle of the grate. To get a real low and slow burn, the Kettleman™ has you covered. Arrange about 80 briquettes in a c-shape around the fire grate. Light one end to allow the charcoal to burn like a fuse providing you more than 6 hours of cooking time. After the first few coals turn white, place the cooking grate on the charcoal. You can even use a pile of charcoal in the middle of the fire grate to achieve indirect heating, as long as you place your food around the outer edge. If you need longer cook time, add a few extra briquettes before placing the cooking grate on.

If you have a sticky, red residue or black residue, similar to cast iron cookware, offset smokers and grills must be seasoned before use. The interior surfaces are pre-seasoned with vegetable oil before they leave the factory. This protective coating can be sticky and red in appearance. Refer to the owner’s manual for instructions on completing the seasoning process before first use. This is either residual charcoal that has settled during cooking or food particles left on the cooking grates from prior use.

You can regulate the temperature by adjusting the grill dampers. If you’re not able to achieve the temperature you need, check for any gaps in the damper. If the damper is bent or warped, it will not create an efficient seal, and you’ll need to buy a new grill damper. Each charcoal grill has a unique configuration, so make sure to check your manual.

Intake Damper

The intake damper is the main temperature control in the grill and brings oxygen to the fire. The intake damper will be on the grill firebox or the offset smoker fire box. When starting up the grill, leave the damper open so oxygen can get to the flame and feed the fire--if you close the damper, oxygen can’t get to the fire and it’ll die off. For hotter temperatures, keep the damper open. Partially close the damper to starve the fire of oxygen and cool off the grill--open the vent back if you notice the temperature drops too low.

Exhaust Damper

The exhaust damper will be on the smokestack of barrel-style charcoal grills or on the lid of non-barrel charcoal grills. The exhaust grill damper allows heat and smoke to escape the firebox. By opening the vent, you release the excess smoke and create low pressure inside the grill. The low pressure pulls oxygen into the intake vent on the side of the firebox.

You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 30 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge.

If you have gas, you may have tripped the excess flow valve. So, turn off the control and tank knobs and wait 30 seconds. Turn on the tank valve slowly, then light grill according to lighting instructions. If flames are still low, repeat this process up to three times. If this process fails, the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced.

You probably have a bad LPG cylinder connection or the rubber seal has failed. Turn off the cylinder valve. Remove the regulator from the cylinder and inspect the rubber seal in the cylinder valve for damage. If it's damaged, replace the cylinder.

Turn the front of your grill to face the wind or increase the flame height by turning gas valve to higher position.

Refill your propane tank.

When grilling with a gas grill, the flame should be blue. A healthy grill flame may have a little yellow on the tips of the blue flame, but if you’re seeing a solid yellow flame, something isn't quite right. Check a few things:

Regulator Pressure

The most common cause of yellow flames is low gas pressure from the regulator, which is an easy fix that you can do at home.

1. Open the grill lid.
2. Turn off all knobs on the control panel in front.
3. Turn off the tank knob. * Disconnect the regulator from the propane tank.
4. Wait 30 seconds. * Reconnect the regulator to the propane tank.
5. Slowly open the propane tank knob all the way open.
6. Turn on the appropriate control knob and light the grill per the instructions on the control panel.

If these steps helped, you can prevent the regulator from getting stuck again. You’ll want to make sure that you turn off the control knobs before turning off the valve on the propane tank. But, if this doesn't help and the flames are large and still yellow, you may need to replace the regulator.

Fuel Leak

This is another common cause for yellow flames, you may have a propane leak. Try testing for a leak.

A "dual fuel" gas grill is required to convert a propane grill to natural gas. If you're going to, or have already, converted your grill, make sure that you have the Char-Broil natural gas conversion kit specified for your grill. If your grill is a Char-Broil Dual Fuel®-equipped gas grill model, the specified conversion kit model number is listed on the rating label of your grill. You can also look for a Dual Fuel Natural Gas Conversion Kit. You'll need to have your model number available.

If conversion to natural gas has resulted in lower than expected temperatures please call your local gas company for a service visit. Only the local gas company can determine if the proper pressure is being delivered to the grill. If your grill has more than 65,000 BTU’s, a 3/8” hose may not allow enough gas to flow. In this case a 1/2” hose is recommended.

You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 30 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge.

If you have gas, you may have tripped the excess flow valve. So, turn off the control and cylinder knobs and wait 30 seconds. Turn on the cylinder valve slowly, then light grill according to lighting instructions. If flames are still low, repeat this process up to three times. If this process fails the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced.

You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 34 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge.

If you have gas, you may have tripped the excess flow valve. So, turn off the control knob, disconnect the regulator, wait 30 seconds and reconnect the regulator. Turn on the tank valve slowly, then light grill according to lighting instructions.

If flames are still low, repeat this process up to three times. If this process fails the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced.

If you have gas, you may have tripped the excess flow valve. So, turn off the control and tank knobs and wait 30 seconds. Turn on the tank valve slowly, then light grill according to lighting instructions. If flames are still low, repeat this process up to three times. If this process fails, the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced.

This video explains how to prevent low flames on your gas grill.

Learn how to test your grill for a gas leak with this simple video.

Similar to cast iron cookware, offset smokers and grills must be seasoned before use. The interior surfaces are pre-seasoned with vegetable oil before they leave the factory. This protective coating can be sticky and red in appearance. Refer to the owner’s manual for instructions on completing the seasoning process before first use. The other residue you might see, is the charcoal that has settled during cooking or food particles left on the cooking grates from prior grillings.